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Mailroom Specialist - 10218284

Baton Rouge, La
EXPERIENCE: Previous experience in a mailroom environment; experience with scanning equipment and computers preferred; ability to quickly learn new software programs; ability to perform comfortably in a fast-paced, deadline oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.
  1. Prepares and scans batched documents
  2. Provides quality review of all images
  3. Validates images to the proper case and folder
  4. Routes documents electronically to the appropriate State staff or Provider
  5. Ensures accurate and timely completion of assigned mail enrollments
  6. Ensures accurate and timely completion of assigned returned mail to update status to invalid and resend, when required
  7. Conducts outbound calls to effectively complete enrollments when required
  8. Reports any issues, concerns, and problems to the Mailroom Supervisor
  9. Greets office visitors and maintains a neat working environment
  10. Performs other duties as may be assigned by management
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