Education: A Bachelor’s or Master’s degree or a two (2) year Associate’s degree from an accredited university. A combination of education and relevant experience will also be considered.
Experience: Two (2) or more years of experience providing customer service and/or clerical work. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
Responsibilities Include: Ability to perform the job function without direct supervision, while providing excellent customer service and remaining acutely aware of goals, expectations, and deadlines. Also, ability to acquire and implement a working knowledge of applicable rules and regulations
Knowledge of And Skills in: Intermediate level Microsoft Office skills; ability to quickly learn new software applications.
Examples of Work: Accomplishing phone calls and in-person meetings to explain federal and OCD rules, policies and procedures and to gather client information.